LEGAL

Privacy Policy

1. Introduction

N7000 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

When you submit an inquiry or contact form, we may collect the following personal data:

  • Full name (first and last name)
  • Email address
  • Phone number or WhatsApp number
  • Company name
  • Country of residence
  • Product category of interest
  • Estimated order quantity
  • Message content and any attachments

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring URL and traffic source
  • IP address (anonymized where applicable)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide factory quotations
  • To process sample requests and catalog requests
  • To communicate with you about our products, services, and promotions (with your consent)
  • To improve our website and user experience
  • To analyze website traffic and optimize our marketing efforts
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable law. Inquiries and related correspondence are typically retained for the duration of the business relationship plus a reasonable period thereafter.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal retention requirements.
  • Objection: Object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: Contact us via our public email address listed on the website
  • Website: Use the inquiry form on our Contact page